DEPOSIT POLICY       

• All bookings require a non-refundable deposit, which is deducted from the total amount

• The remainder can be paid via bank transfer or cash at the appointment

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       LATE POLICY        

• You must arrive 10 minutes early; the service starts at your selected appointment time.

• Please notify me upon arrival via message.

• I do not tolerate late arrivals; an automatic £5 surcharge will be applied for up to 10 min late.

• If above 10 min late: I reserve the rights in refusal and cancellation with no refund of deposit due to inability to complete service prior to my next client.

• However, if my availability allows me to complete the service on time, lateness above 10 min is automatically charged at £5 for every 5 min late. 

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        APPOINTMENT POLICY        

• If your desired appointment time is unavailable or if you want to book Out of Hours slots before 8am/after4 pm, please contact me.

• I am NOT mobile (Only for Bridal bookings) My home-studio location: Wykebeck Leeds.

• All style changes require at least 12 hours' notice.

• Bridal/Bridesmaid/MoB/G services require a Quotation, if not disclosed, charges apply upon discovery.

• Arrive with no makeup, clean hair, easy-to-remove shoes, and please avoid touching walls.

• I only offer dry styling. No hair washing or drying facilities.

• No +1's to regular appointments! only for trials & proms when absolutely necessary

• Additional T&Cs apply; please read them on the website before booking, as deposit submission indicates agreement.