DEPOSIT POLICY       

• All bookings require a non-refundable deposit, which acts as a booking fee deducted from your full amount.

• The remainder can be paid at the appointment through bank transfer or cash.

​

       LATE POLICY        

• Your arrival time must be 10 min prior to the appointment time as the service itself must starts at the time you selected.

• Please notify me upon arrival via message.

• I do not tolerate late arrivals; an automatic £5 surcharge will be applied for up to 10 min late.

• If above 10 min late: I reserve the rights in refusal and cancellation with no refund of deposit due to inability to complete service prior to my next client.

• However, if I can complete the service on time, any lateness above 10 min is automatically charged at £5 for every 5 min late. 

​

        APPOINTMENT POLICY        

• If the booking system doesn't display an appointment time you desire/to book Out of Hours slots before 8am/after 4pm please contact me.

• I am NOT mobile (Only for Bridal bookings) My home-studio location: Wykebeck Leeds.

• Any changes to Makeup/Hair style require at least 6 hours of notification prior to appointment.

• Bridal/ Bridesmaid/ Mother of Bride/Groom services require a Quotation, if this isn't disclosed, you'll be charged upon discovery.

• Please arrive with no makeup/clean hair, wear easy to remove shoes and refrain from touching any walls. 

• I only offer dry styling. I do not offer hair washing or drying facilities.

• No +1's to regular appointments, only for trials & proms when absolutely necessary

• All additional Terms & Conditions apply and can be found on the T&C's page on this website. Clients must read prior to booking, as submitting a deposit marks agreement to the policy.